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Online Academic Advisor
Job Description
Full Job Description
Compensation Range:
Position Summary:
Job Description
The position provides front-line customer service and intake processing for online students. The Online Academic Advisors work on campus to assist and advise students regarding applications, registration, course selection, career development, graduation requirements, and transfer process and evaluations. Provides online academic advising for online students through Microsoft Teams (video conferencing) or other online technologies.
Job Duties
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Coordinates student outreach with the Online Learning Retention Coordinators.
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Evaluates and promotes College-wide initiatives for academic planning (HawkGPS/Edunav) to make recommendations for improvement.
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Evaluates transcripts and performs degree and graduation audits.
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Advises current and prospective online students on degrees offered by the College and provide general information regarding College policies and procedures which may include financial aid, eligibility for disability services and academic advising for admission requirements.
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Performs other similar and related duties as assigned.
Minimum Requirements
Bachelors Degree and at least two years of prior-related work experience.
CLOSING DATE:
Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner.
All qualified applicants will receive consideration for employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status.
Preference will also be given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission.
The selected candidate identified for this position will be required to successfully complete a Level II criminal background check, which includes fingerprinting.
Hillsborough Community College participates in the US E-Verify program.
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